Charges and operation
Pay the charge or redeem medical voucher
Birmingham's Clean Air Zone went live on 1 June 2021 and from 14 June high-polluting vehicles will be charged to drive within Birmingham's A4540 Middleway (but not the Middleway itself) unless subject to an exemption.
If you have been issued with a medical voucher following an eligible visit, you should not pay the charge. Redeem your medical voucher within 6 days following the date of your visit. You will need a new voucher for each visit.
As per the Charging Order, which is the legal document setting out how the zone will operate, the charges will be:
- £8 per day for cars, taxi and LGVs
- £50 a day for coaches, buses and HGVs
Payment must be made via the Government's online payment system or by calling the National Contact Centre on 0300 029 8888 (Mon-Fri 8am to 8pm and Sat 8am-4pm) either:
- 6 days before the day of your visit
- the day of your visit
- 6 days after the day of your visit
Please note you will not receive a notification or alert advising you that you have entered the zone and payment is due; you as a driver are fully responsible for understanding and managing all payments.
If you do not pay during that allocated 13-day payment window you will be subject to a Penalty Charge Notice of £120, reduced to £60 if paid within 14 days.
Businesses with multiple fleet vehicles can set up a business account to manage and process payments. However, please note there is no autopay function available and payments will need to be made manually.
DVLA Authorised Payment issue
Please be aware that when a payment shown as paid when 'authorised', banks have shown ‘authorised payment’ before a payment confirmation has been submitted by a customer.
Should a payment fail or time out, the payment has dropped back into the account. This in practice does not mean a payment has been taken, only that the bank has pre-authorised the payment.
Should you require further information on this, you would need to speak to your bank regarding how they process online transactions, as each bank can differ in their approach to this.