Pay a Clean Air Zone charge

You can pay a Clean Air Zone charge by calling the National Contact Centre on 0300 029 8888: Monday to Friday 8:00am to 7:00pm Saturday 8:00am to 2:00pm, or you can pay online. Pay a Clean Air Zone charge on the GOV.UK website >

Visitors to specified hospitals

We are looking to find out more about how people travel around the city, particularly those using city centre medical centres.

We have put together a simple survey to help us gather valuable data about your journey to a medical centre, which will help us to shape future transport resources.

The short survey should take around five minutes to complete, and will be available to complete until Friday 31 May.

Visitors to the specified locations below are able to claim a one-time voucher which can be used to pay the Clean Air Zone daily fee:

For example, if you are visiting the accident and emergency department at Birmingham Children’s Hospital with your child, or a child in your care.

A voucher will only be required for vehicles which do not meet the emission standard.

Check your vehicle

The vouchers are only available from the locations below. It is also important to note the following:

  • A voucher is required for each day (i.e. midnight to midnight) of the visit.
  • A voucher for each visit will need to redeemed on the day of the visit or within six days after the day of the visit.

Full details on how to redeem the vouchers are printed on the vouchers.

Redeem a Medical Exemption Voucher